Terms and Conditions
Please read these terms and conditions carefully before using our services or website. By engaging with Nellisseril Group, you agree to be bound by these terms.
1. Company Information
Nellisseril Group is a MSME-registered engineering and technology firm licensed by PWD (Civil) and the Electrical Inspectorate. We are a legally registered entity operating in Kerala, India, specializing in:
- Solar Energy Solutions and Power Plant Installation
- Electrical Components and Installation Services
- Civil Construction for Roads and Buildings
- Control & Instrumentation Services
2. Service Terms
2.1 Service Delivery
All services provided by Nellisseril Group are subject to written agreements and work orders. Project timelines, specifications, and deliverables will be clearly outlined in project contracts.
2.2 Quality Assurance
We maintain high-quality standards in all our projects and comply with relevant industry standards, safety regulations, and PWD guidelines for construction projects.
2.3 Project Modifications
Any changes to project scope, timeline, or specifications must be agreed upon in writing and may result in additional charges or timeline adjustments.
3. Payment Terms
3.1 Payment Schedule
Payment terms will be specified in individual project contracts. Generally, payments are structured as:
- Advance payment upon contract signing
- Progress payments based on project milestones
- Final payment upon project completion and handover
3.2 Late Payment
Late payments may incur interest charges as specified in the contract. Persistent delays may result in project suspension.
4. Warranties and Guarantees
4.1 Solar Installations
Solar panel installations come with manufacturer warranties and our service guarantee as specified in individual project agreements.
4.2 Electrical Work
Electrical installations are guaranteed against defects in workmanship for a period specified in the project contract, typically ranging from 1-2 years.
4.3 Construction Projects
Civil construction work is warranted according to PWD standards and industry practices as outlined in project specifications.
5. Liability and Limitations
5.1 Insurance Coverage
Nellisseril Group maintains appropriate insurance coverage for our operations. Specific coverage details will be provided upon request for large projects.
5.2 Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, government regulations, or material supply shortages.
5.3 Safety Compliance
All work is performed in compliance with safety regulations. Clients must provide safe working conditions and access as required.
6. Privacy and Data Protection
6.1 Information Collection
We collect and use client information solely for the purpose of providing services and maintaining business relationships.
6.2 Data Security
Client information is kept confidential and secure. We do not share personal or project information with third parties without explicit consent.
6.3 Communication
By providing contact information, you consent to receive project updates, service communications, and promotional materials from Nellisseril Group.
7. Website Usage
7.1 Intellectual Property
All content on our website, including text, images, logos, and designs, are the property of Nellisseril Group and protected by copyright laws.
7.2 User Conduct
Users must not misuse our website or attempt to gain unauthorized access to any part of our systems.
7.3 Career Applications
Information submitted through career applications will be used solely for recruitment purposes and kept confidential.
8. Dispute Resolution
8.1 Governing Law
These terms are governed by the laws of India and the state of Kerala. Any disputes will be subject to the jurisdiction of Kerala courts.
8.2 Resolution Process
We encourage resolution of disputes through direct communication. If necessary, mediation or arbitration may be pursued before litigation.
9. Contact Information
For questions about these terms and conditions or our services, please contact us:
10. Terms Updates
We reserve the right to update these terms and conditions as necessary. Changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of updated terms.
Acknowledgment
By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.